Our Hassle-Free Promise

At Glow & Go Cleaning, we know how frustrating it can be when things don’t go to plan – especially when you’re relying on us to keep your home or workplace looking its best. That’s why we’ve introduced our Hassle-Free Promise to give you complete peace of mind.

If you’re on one of our weekly, monthly, or bi-monthly cleaning plans, we promise your clean will always go ahead as scheduled. If your regular cleaner can’t make it for any reason, we’ll arrange for a replacement cleaner to step in on the same day – no stress, no hassle.

And in the unlikely event we can’t organise a replacement, we won’t just leave you hanging. You’ll get a full refund for the missed clean, plus an exclusive discount on your next clean as our way of saying sorry.

We’re serious about making sure your experience with Glow & Go Cleaning is smooth, reliable, and worry-free. Whether it’s your home or your workplace, you can count on us to get the job done and to make things right if something doesn’t go to plan.

Why It Matters

We’re not just about cleaning spaces – we’re about helping make your life a little easier. Our Hassle-Free Promise is all about putting your needs first and showing you that we care. We know your time is valuable, and you shouldn’t have to chase us or rearrange your plans if something unexpected happens.

What You Can Expect

1. Same-Day Replacement – If your cleaner cancels, we’ll arrange for someone else to step in straight away.
2. A Full Refund – If we can’t provide a replacement on the same day, we’ll refund the missed clean – no questions asked.
3. A Discount for Next Time – As a goodwill gesture, you’ll also get a discount on your next cleaning session.

With Glow & Go Cleaning, you’re not just booking a service – you’re choosing a team that values your trust and does everything possible to make your life easier.